Shipping & Returns

Your satisfaction is our #1 priority. If items are delivered and do not meet your expectations, reach out to us and we will always make it right. 

For items that are personalized, we cannot accept returns. If the item contains incorrect personalization details or does not align with the initial order request, we will exchange the items at no cost to you. 

For standardized items, we offer a 14 day return or exchange policy. Reach out to us for more information. 

For welcome markets, we bill based on the items that are taken and always bring extra to ensure all of your guests receive what they are looking for. We take back any extra items and do not charge you for those. 

Additional items like personalized stationery are not available for exchanges or returns. It is your responsibility to ensure the the text, design & all aspects of the stationery piece are correct in the initial proof.